We do not automatically supply design proofs, as it allows us to provide the fastest possible turnaround time. Your design will be adequately sized and positioned, alike the related product images. If your product requires a design proof, such as a wedding sign, it will be specified in the product listing. If you would like to request a design proof before production, please leave a note on your order. If requested, a design proof will be emailed to you, typically within a few days of ordering to the email address provided on your order. We advise periodically checking your emails and responding promptly to avoid additional delays to your order. The design proof process may incur additional processing time on your order. PLEASE NOTE: - A design proof is simply for you to visualise the final design. It does not offer the opportunity to request design changes. If you wish to alter the design, it may be treated as a custom order and design fees may apply. - We do not offer design proofs on small products such as keychains and mini plates. Please refer to the related product images for reference. - We do not offer design proofs without an order. We can supply related reference images, but for a personalised design to be created, an order must be placed first or a design fee can be paid as a deposit.

TURNAROUND TIME: Our average turnaround time for standard orders is 2-4 business days. This is the time it takes us to create and pack your items and does not include shipping time. Peak seasons such as Christmas, bulk orders (more than 6 items) or orders that require graphic design work, special order stock or design proofs, may take longer than standard turnaround times. ESTIMATED SHIPPING TIME (Australia Post): STANDARD POST: Brisbane - 2-4 Business Days Sydney - 3-5 Business Days Melbourne - 3-5 Business Days ACT - 3-5 Business Days Adelaide - 4-6 Business Days Hobart - 5-6 Business Days Perth - 6-8 Business Days Rural and Remote Areas (Including Darwin) - 8-12 Business Days EXPRESS POST: Brisbane - 1-2 Business Days Sydney - 1-3 Business Days Melbourne - 1-3 Business Days ACT - 2-3 Business Days Adelaide - 2-3 Business Days Hobart - 2-3 Business Days Perth - 2-3 Business Days Rural and Remote Areas (Including Darwin) - 3-4 Business Days Our products are handmade and shipped from Redland Bay (Brisbane), Qld. Please see here for more info regarding our 'Processing & Shipping Times

3D ACRYLIC SIGNS: Our 3D acrylic signs have exceptional weather resistance that can endure UV light, rain, temperature shifts and salty coastal environments. CLEANING: Wipe gently with a clean microfiber cloth, taking extra care around areas with small detail or rinse with water. If further cleaning is required, standard dish soap and Glitz Goo Remover are safe to use. UV PRINTED SIGNS: Our UV printed signs are scratch-resistant but contact with rough surfaces or objects may damage their ink. Avoid touching the front of your sign as much as possible and always store in protective packaging when not in use. Do not overtighten screws. Do not press objects against the printed area of your sign. CLEANING: Wipe gently with a clean microfiber cloth or rinse with water. GLOSS PRINTED ALUMINIUM PLATES: Our gloss printed aluminium plates have great scratch resistance but are not UV stable. These signs are best used indoors or in shaded areas away from UV rays. CLEANING: Wipe gently with a clean microfiber cloth or rinse with water. ** Do Not Use Alcohol or Cleaning Chemicals on Any of our Signs. Do Not Mount Under Water.

ACRYLIC: We use high grade, premium cast acrylic that has exception weather resistance. Our acrylic can endure UV light, rain and temperature shifts, and it is suitable for use in salty coastal environments without warpage, shrinkage or losing its sheen. Our acrylic has an outdoor rating of 5-7 years. UV PRINTING: We use premium outdoor rated UV light cured inks with great weather resistance that can withstand UV light, rain and temperature shifts, and is suitable for use in salty coastal environments. Our UV ink has an outdoor rating of 2-3 years.